Desktop Support

Caiman ITS offer a full range of Desktop support services to suit every business, backed by well trained and knowledgeable consultants. We take responsibility for your entire IT infrastructure and provide day-to-day technical support, proactive monitoring and ongoing strategic guidance.

Regardless of location our team of consultants focus on providing a proactive support service, delivering best values and efficiencies to our clients.

  • 24/7 Support Available: Our IT support service can be available 24/7/365, if required, providing IT service and support when you need it most.
  • Helpdesk reporting: Our helpdesk management system allows us to identify trends within the client base enabling us to put forward long-term solutions to reoccurring issues thus adding real value to the client base.
  • Proactive Monitoring: Caiman ITS utilise a number of market leading tools to provide proactive monitoring of your key IT systems such as PCs, routers, switches etc., ensuring that ay issues are resolved before they become disruptive to your business.